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Technical Consultant


Verenia, a fast-growing, software-as-a-service (SaaS) company and leading sales acceleration provider in Lisle, Illinois, has an immediate opening for an experienced, customer-centric, dynamic, and highly-motivated Technical Consultant with a background in ERPs and NetSuite. You will be a committed client navigator guiding customers on a strategic journey of success.

Qualified candidates will have stellar client relationship and consultative skills, as well as proven success in data-driven decision making, adherence to process and organizational advancement. Candidates should also have experience with Software as a Service (SaaS) platforms, and the ability to translate the capabilities of a technology platform into specific benefits for a given client.

Fundamental Requirements:

  • Customer service orientation
  • Excellent interpersonal skills
  • Solve complex problems
  • Technical knowledge of enterprise sales software, specifically order creation and configuration
  • Ability to focus on complex problems and communicate solutions effectively
  • Ability to listen to clients' needs and document them accurately
  • Strong written and oral communication skills

Preferred Candidates Will Have:

  • Experience with CRM and CPQ implementations
  • Education or Experience specifically relating to Business Software or Accounting Software implementation/management experience (specifically with ERPs)
  • Familiarity with NetSuite

Primary Responsibilities: 

  • Understand customer requirements and business objectives
  • Advocate for customers through internal cross-functional council meetings, (including, but not limited to: product enhancements; issue escalations)
  • Hunger to learn, to grow professionally, and to see clients achieve success
  • Shadow the Technical Lead to learn proprietary concepts and processes
  • Gather client requirements and design concepts
  • Create technical documentation
  • Test and provide feedback on implemented features

Benefits of working at Verenia:

  • Remote position
  • Great company culture
  • Consistent team-building opportunities
  • Flexible work environment
  • Competitive salary
  • Unlimited vacation and PTO policy

Work Location: Fully Remote
Job Type: Full-time
COVID-19 Precaution(s): Remote interview process

Verenia is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.