There are numerous advantages to using integrated business software applications like NetSuite.
What does a typical profit margin for manufacturers look like? And how can you optimize yours to improve your company’s bottom line?
How does a sales order turn into an invoice in NetSuite?
We’re all aware of how important customer service is. Old sayings like: “the customer is always right,” and “treat others the way you want to be treated” are echoed in meeting rooms and offices around the world.
The manufacturing industry represents 54% of the world’s energy consumption and 20% of global emissions. There is a growing need for the industry to “go green” and practice enhanced sustainability, but this can improve production outcomes for manufacturers’ financial benefit, as well.
Manufacturing sales can be time-consuming and complex. Products and services sold at this level are often expensive, with lots of custom components. And purchasing managers are often in no hurry to make big decisions.
If you’re unsure of how to navigate a web-based product configurator, you're not alone. Even with the recent push towards a cloud-hosted and digitally-transformed era, most product configurator software solutions still aren't web-based.
A product configurator that’s hosted on the web is actually more user-friendly than traditional product configuration software. And if you’re already using a traditional product configurator, transitioning to a web-based CPQ software isn’t a complex task.
With the digital transformation manufacturers are facing, it’s essential to adapt to models of digitization to remain competitive. If you're manufacturing highly-configurable products, a web-based solution streamlines the entire process.
So, let's take a look at how you can use web-based product configuration software to streamline your operations.
For the most part, digital transformation in general has arrived, or is pounding down the door of manufacturers. Adoption of sales automation software solutions has taken root and continues to gain momentum in the manufacturing industry. Sales teams have realized massive collective ROI through the optimization that CRM/CPQ solutions provide. Front-end software digitally transforms almost all facets of the sales process. Customer, contact lead and opportunity management, quoting and product configuration are just a few examples.
In the technology age, interactivity is a must-have for any business that produces and delivers digital content, i.e., virtually everyone now. Consumers expect to be able to quickly and easily engage with the medium
Innovation has always propelled manufacturing into the next era. Revolutionary disruption and sea changes in manufacturing are preceded invariably by the adoption of new, innovative technologies and processes.
Verenia is a perfect extension of the NetSuite Advanced Manufacturing platform for manufacturers of physical products. Thousands of NetSuite users have placed their trust in Verenia for NetSuite, the only CPQ solution that is 100% NetSuite native and is custom designed and built for manufacturers.
Leading front end and back-end systems need to support the creating, editing, updating and deleting (CRUD) of users’ roles. Today’s modern front to back-end systems include ERP, CRM, CPQ (Configure Price Quote) and Ecommerce. Users’ roles and their associated permissions need to be updated from one central, unified interface.
In order to compete in today's marketplace, a complete front-end manufacturing sales solution requires a CRM solution that works in complete conjunction with a cutting edge CPQ and a leading Ecommerce system. Integrated together, this combined solution will optimize sales and reduce costs. A complete solution needs to include all of these three components- CRM, CPQ, and Ecommerce, and they need to work together in harmony to optimize the ROI of the combined system.
Are you curious about how the NetSuite purchase order process works - and if it’s the right solution for your company’s needs?
The most important growth strategies for manufacturers have changed along with the evolution of the manufacturing industry.
Are you looking to invest in additional NetSuite enterprise resource planning (ERP) modules?
Does your business need a quote management system?
Do you want to find out more about configure, price, quote (CPQ) integration into your company’s operations?
Could your manufacturing company benefit from incorporating configure, price, quote (CPQ) software into your toolkit?
Are you looking for ways to improve manufacturing productivity and efficiency?
Are you considering investing in NetSuite Advanced Order Management?
Is manufacturing cost estimation and optimization a challenge for you? You are not alone.
NetSuite plugins can help you tailor NetSuite enterprise resource planning (ERP) and customer relationship management (CRM) software to fit your company’s processes and needs.
What does a typical profit margin for manufacturers look like? And how can you optimize yours to improve your company’s bottom line?
Is product configurator software worth the investment?
Are you curious about the benefits of NetSuite Advanced Inventory module?
Product costing software is an essential tool for manufacturing companies that want to streamline their business processes and improve profitability.
Marketing automation can help companies in the business-to-business (B2B) manufacturing industry get better customer data, improve their customer experience, and boost sales.
In recent years, the application of ecommerce in the manufacturing sector has evolved. It's gone from facilitating basic communication between buyers and sellers to an end-to-end collaboration medium between all stakeholders.
The relationship between a manufacturer and distributor can be a major driver of your company's profitability and growth, or a major hindrance to its progress.
Are you looking for ways to streamline your company’s configure, price, quote (CPQ) process?
If you are a manufacturer looking to streamline your business processes and boost profits, the NetSuite Advanced Manufacturing model could be an invaluable asset for you.
Do you have questions about NetSuite ecommerce pricing? You’ve come to the right place.
Customer relationship management software (CRM) presents a valuable opportunity for manufacturing companies that are looking to streamline their business processes and boost sales.
How does a sales order turn into an invoice in NetSuite?
The integration of customer relationship management (CRM) and enterprise resource planning (ERP) software has numerous benefits.
Configure, price, quote (CPQ) software offers many benefits to businesses that deal with complex, configurable products.
The decision between NetSuite and Salesforce is not an easy one.
The right customer relationship management (CRM) software could be an invaluable asset for your lead nurturing team.
Many companies in the manufacturing sector are leaning towards choosing NetSuite for all their business management needs.
Wholesale companies don’t rely on a lot of classic functions of customer relationship management (CRM) software.
SaaS (software-as-a-service) based custom, price, quote (CPQ) solutions are one of the latest trends in the product configurator space.
Many NetSuite users are plagued by Outlook integration issues that decrease their team’s productivity and make sales conversations a drag.
There are a few common customer relationship management (CRM) issues that almost every business owner will eventually run into.
The NetSuite enterprise resource planning (ERP) system offers comprehensive reporting capabilities for businesses of all sizes.
If you are considering NetSuite customer relationship management (CRM) software implementation, there are a few things you need to know first.
Finding information about NetSuite enterprise resource planning (ERP) and customer relationship management (CRM) pricing can be difficult.
There are a number of questions every company should ask before investing in a custom, price, quote (CPQ) solution.
There are several features you should consider when deciding if the NetSuite enterprise resource planning (ERP) solution is the right choice for your business.
If you are looking for NetSuite tips and tricks to maximize your NetSuite investment (and avoid some common pitfalls new NetSuite users face), you’ve come to the right place.
Since most custom, price, quote (CPQ) software comes with a long list of features that isn’t particularly helpful when it comes to making a purchasing decision, you'll want to carefully choose the right one.
While the overall benefits of customer relationship management (CRM) software are difficult to deny, sales reps often see it as an unnecessary tool that keeps them from their main task - selling.
If you want to maximize your NetSuite investment, taking advantage of its marketing automation tools is essential.
If you are a NetSuite user who wants to accelerate their team’s productivity, choosing the right email integration tool is a must.
If you are in the market for new customer relationship management (CRM) software, NetSuite CRM could be exactly what you have been looking for.
What if you could speed up your NetSuite lead to cash process, shorten your sales cycle, and boost your average order size all in one simple step?
NetSuite add ons can help you customize NetSuite customer relationship management (CRM) and enterprise resource planning (ERP) solutions to fit your exact business needs, processes, and goals.
The software requirements for medical device manufacturing are getting more complex every single day.
Inventory management is an issue that’s on many NetSuite users’ minds.
Luxent’s iQ CPQ is a fairly robust configure, price, quote (CPQ) solution which offers multiple attractive features.
Companies using NetSuite are often forced to look for integration options to meet the needs of their growing businesses.
When it comes to choosing the right configure, price, quote (CPQ) software for your company, a comparison of the top CPQ solutions can be invaluable.
The Configure One CPQ is a configure, price, quote (CPQ) solution that offers a full configure-price-quote workflow suitable for most popular business management systems, including NetSuite.
Ecommerce changed the way the retail industry works forever - and now it’s changing the manufacturing and supply industries as well.
Experlogix CPQ is a configure, price, quote (CPQ) solution that's suitable for most popular business management systems, including NetSuite.
What is a CPQ configurator? Who is it for? And what issues could it solve for your company?
Supply chain management is one of the most crucial and complex aspects of your company’s operations. If you are a NetSuite user, yours should be a little easier to manage than most - but is that enough?
Are you a lighting manufacturer looking to boost sales and improve customer relationships? Give a custom, price, quote (CPQ) product configurator a try!
Are NetSuite’s time tracking tools sufficient for your company’s needs?
Looking for a software integration that would help you maximize NetSuite’s point of sale (POS) capabilities and provide your customers with an even smoother shopping experience?
Want to boost your apparel sales and increase your customer satisfaction? Give custom, price, quote (CPQ) apparel configurator software a try.
The decision between the NetSuite customer relationship management (CRM) platform and Salesforce should not be taken lightly, as it can have a huge impact on your company’s ability to adequately perform core functions.
The customization features available in NetSuite business management solutions can lead to a company’s greatest strength and its greatest weakness.
The age of digital transformation is changing the way the manufacturing industry operates - and what it takes for manufacturers to stay profitable and competitive.
Have you ever encountered a problem with the NetSuite quoting tool? Is it too slow? Too difficult to navigate? Not robust enough for your company’s needs?
Do you think the NetSuite interface is user-friendly enough?
While NetSuite offers some of the best all-in-one ERP (enterprise resource planning) and CRM (customer relationship management) solutions out there, it has its fair share of problems as well.
Product configuration for heating, ventilation, air condition (HVAC) manufacturers can be easily streamlined with the help of custom, price, quote (CPQ) software.
One of the biggest NetSuite updates in 2017 was adding a new, completely customizable Bill of Materials (BOM) module to support manufacturing clients. When paired with a custom, price, quote (CPQ) software, you can take its BOM functionality to the next level!
Are you are looking for ways to maximize your NetSuite ERP (enterprise resource planning) investment? If so, finding the right integration tools that work for your company’s unique needs is going to be essential.
Are you a specialty vehicle manufacturer looking to streamline your processes, eliminate quote errors, and reduce sales training costs of your employees? A good product configurator can help.
Enterprise resource planning (ERP) software like NetSuite and SAP can be an incredible tool for companies looking to manage and streamline their organizational processes.
Would you like to improve your manufacturing finance metrics? Attract more investors? Increase efficiency?
Do you want to streamline your process for selling customizable, configurable pieces of furniture?
Do you want to create an effective sales proposal for your manufacturing customers?
It can be hard to find the right configure, price, quote (CPQ) for your business. With so many providers available, combing through website after website can leave you reeling after a while, especially if you’re new to the concept of CPQ. How do you know which ones are the best? To aid you in your quest, we’ve taken some of the trouble off your plate by compiling a list of the top five CPQ providers, including their star ratings on G2 Crowd, Capterra, and SuiteApp.com as they apply. In each provider overview, you will find links not only to their websites but also to the review sites so you can see what customers like yourself are saying about them. In the event Verenia’s solutions aren’t quite what you’re looking for, these companies may be able to help.
Have you considered configure, price, quote (CPQ) software as an application for manufacturing forecasts?
As a manufacturer, you already know it to be a solution for product configuration and automated pricing. However, CPQ's benefits can range far wider - forecast sales to inform production requirements.
There are numerous advantages to using integrated business software applications like NetSuite.
NetSuite’s customer relationship management (CRM) software includes excellent price management features. However, if your company sells complex, configurable products, these features may not be enough to meet customer expectations.
So you have chosen a software solution to support the efficiency and growth of your company, and now you are ready to implement. The implementation phase is an exciting time of transition for your company. While implementation can be a kind of growing pain, it can be far less painful with an intuitive process and flexible software.
Your manufacturing company has potential customers all around the world ready to buy. Do you have optimized sales channels ready to sell?
Ecommerce businesses often struggle with finding the right third-party integration tools.
How do you choose the "right" NetSuite integration tools for your business?
"The value added by U.S. factories is more than $2 trillion a year, equal to the next three countries (Japan, Germany and South Korea) combined." -- Marketwatch.com
Bills of materials (BOMs) and routings are part of the backend operations in manufacturing. BOMs are the ingredients required for creating an item and include part numbers and quantities. Routings consist of the operation sequence, work center, comments, and runtime of each step. Together, BOMs and routings are the guides to assembling configurable products.
In manufacturing, generating BOMs and routings tends to require a great deal of manual work. Most product configurators only provide prices and quotes, not BOMs and routings. Without Verenia for NetSuite, BOMs and routings need to be predefined. However, predefining BOMs and routings when there are thousands of possible configurations is a time-consuming and error-prone process. It is impossible to predict every combination clients will purchase. Reps have to maintain their expert knowledge to avoid errors, requiring them to spend much of their time training and retraining, instead of making deals and completing orders.
NetSuite’s omnichannel solution is a must-have for retail businesses looking to meet growing customer expectations and stay competitive in today’s marketplace.
Would you like your customers to design custom-made doors, without the need for an on-site consultation?
Beginning a dream purchase isn't about knowing exactly what you want--it's about discovering what you want along the way.
Looking to maximize your NetSuite CRM investment? Adding the right CPQ (custom price quoting) integration to your NetSuite setup can help you get the most out of NetSuite’s CRM+ features.
Do you want to reduce your manufacturing lead time?
If you are looking to maximize your NetSuite ROI, adding a CPQ (custom price quoting) software integration could be a great place to start.
Lead generation for Business to Business (B2B) manufacturers has become a major focal point. According to a B2B Lead Generation study, increasing the quality of leads has become a top priority for 68% of B2B businesses.
If you are a NetSuite user, you already know that NetSuite’s sales forecasting features are excellent.
If your business is in a competitive market selling ordinary items, such as tools, tables, or chairs, and you need to set yourself apart, one way of accomplishing this is through your pricing scheme. However, with price lists, promotions and discounts, bundles, and electronic data interchange (EDI) orders, several difficulties can present themselves. Even if you are a NetSuite user and maintain your price lists in their cloud-based ecosystem, updating and maintaining your price lists can be a challenge. For NetSuite users, Verenia for NetSuite’s configure, price, quote (CPQ) solutions can handle it all.
Error messages are not something most NetSuite users look forward to seeing.
The costs of an IT department can run high if your business is using a configure, price, quote (CPQ) solution that is not native to NetSuite for your products and services. The costs of the setup, servers, and all the maintenance that depends on your IT department start adding up quickly. There are often bugs that require patches that might fix one version and not another, and sometimes a program your system depends on might update and break a function in your CPQ software. For these issues, you need an IT person ready and able to troubleshoot.
Looking to maximize your NetSuite investment and make product configuration easier? Consider adding CPQ (configure price quote) software to your NetSuite setup.
Sales order management is a big part of any NetSuite setup. The process of taking, approving, scheduling, tracking, fulfilling and being paid for orders can be very complex for companies of all sizes. This makes order management software an absolute necessity.
In manufacturing, the goal has always been to sell the amount of product you make.
Working with one of NetSuite Integration Partners is a great way to maximize your NetSuite investment and streamline your business operations.
In the Business to Business (B2B) world, taking a customer through the sales cycle can take months or even years.
Many companies that sell Business to Business (B2B) struggle when trying to communicate product and sales related material with their dealers.
"The world’s best-selling spreadsheet software has also contributed to the proliferation of bad math." -- MarketWatch.com
Again and again, you've heard how important a fully integrated ecommerce platform is for your manufacturing business strategy. "Your CRM should align with your ERP, with your CAD, with your OMS, with your..."
Electronic data interchange (EDI) is the pre-internet way for companies to transmit data to one another. Since the 1960s, EDI has been used in across multiple industries from manufacturing to retail and is still being utilized today. The transmission of data allows businesses to work with and buy from one another. The system, however, is far from perfect and can cause more issues than it solves. Configure, price, quote (CPQ) solutions from Verenia can simplify the transmissions from your B2B networks for more meaningful and profitable transactions.
"While millennials have taken longer to establish themselves as homeowners and heads of households...home ownership is, in fact, a more important goal for this age group than it is for Gen Xers and baby boomers." -- Forbes article: "Seismic Shift to Millennials Driving Dramatic Changes in U.S. Furniture Market"
The title “salesperson” does not fully encompass everything your sales team does. They are answering questions, providing quotes, giving demonstrations, configuring complex products, and, of course, closing sales for the B2C side of your business. Your sales team’s plate is very full; fuller still, if your salespeople are also configuring, quoting, and ordering for your B2B clients in your dealer and distributor networks.
Custom car manufacturing has never had it so good. Today's software can transform the digital world into a virtual showroom floor for anyone to visit.
The question in today's B2B manufacturing world isn't if you will develop a unified eCommerce platform, but when and how?
Training is not only expected but also necessary to begin contributing to a company and growing in a new position. The type of sales training varies depending on the industry. Most reps have to learn the point of sale (POS) system, memorize product details such as item numbers (SKUs), upsells, cross-sells, required add-ons, and promotions. For businesses with configurable products, reps must be trained to configure items and generate quotes, proposals, and orders with accuracy. It can take months for a salesperson to be knowledgeable and confident on the floor. With all the time and money poured into training, one thing is clear: When your reps are not selling, they are not contributing to your bottom line.
Whether you are a business owner or a sales manager, you know the day-to-day struggles of ensuring your sales team is prepared and performing at full efficiency. You have spent months and thousands of dollars making certain each member is equipped with the knowledge and skills to close a sale. Even after extensive training, your team still struggles with errors and remembering upsells and cross-sells. To prevent further mistakes, you have double and triple checks in place for configurations, orders, quotes, and proposals, which not only require more personnel but also slow your sales cycle.
When you chose NetSuite for your business, it was likely because NetSuite is extensible and offers a secure, cloud-based, all-in-one system that can do everything you need for your company. So when it comes to choosing your NetSuite configurator, maintaining the safety and convenience of having all your data in one place remains a priority. There are many configurators available, but most require outside software that could make your data less secure. Verenia for NetSuite, however, is the only configure, price, quote (CPQ) software that is 100% NetSuite native, which means there is no integration or outside software required. Having a native NetSuite product configurator makes all the difference to your security, the speed of your service, NetSuite updates, and extending your NetSuite investment.
Pricing your manufacturing products effectively can be a real juggling act. Your prices should allow you to:
The difference between a retail sale and a B2B manufacturing sale is generally the amount of time and effort required to convert interest into a close. Even if the retail sale is a luxury item requiring a top-of-the-line salesperson, the process does not often include time spent on "lead generation" and "post-sale follow-ups", or other steps that accompany the industrial sales process.
Whether your manufacturing sales rep is meeting a potential client, or beginning a new product order for an existing one, the words "I'll get back to you with that price quote" should never be spoken. And with today's product configurator technology, there is no need to do so. In fact, the more time spent between initial product inquiry and a quote, the greater the chance of a lost sale.
Sales cycles are different for every industry. Some take minutes to close a deal, while others can take months. If your sales cycles are lengthy, the last thing you want is for your processes to slow you down. This is especially true if you sell complex, configurable products, in which reps require months of training and errors can abound. If you use NetSuite CRM for sales, there is a NetSuite product that can help you reduce sales cycles by streamlining your configuration process.
Microsoft Excel spreadsheets work well in small amounts. They organize data to make it searchable, and the formulas and functions can help with complex calculations and make attractive charts to present information. Businesses often use them to place orders, create quotes for customers, keep track of inventory and pricing, list the item numbers (SKUs) of products, maintain vendor information, and so much more. However, if your business is growing and your inventory is expanding, the spreadsheets can become overwhelming over time and cause more problems than they once solved. Binders begin taking up far too much space, and your salespeople take far too long to search for information, upsells and cross-sells are easily missed, and errors crop up in pricing and product configurations.
Streamlining your manufacturing process may not appear straightforward in the beginning. The process meant to make your manufacturing company more efficient, less wasteful and, ultimately, more profitable, tends initially to come with a lot of frontloaded time and money spent installing data storage programs, communication tools and even sales configuration software.
Retail sales training is about learning to establish a relationship between the seller and the buyer. The seller listens to the buyer's needs and makes recommendations to satisfy them to avoid buyer's remorse and prevent the return of a product because it wasn't the best fit.
Lead conversions are everything for manufacturers, and they don't come without quality research or sales preparation. Generating quality leads used to take significant time and resources, whether in the form of expensive business travel or time-consuming phone calls. Even after the internet became a primary research tool, online information proliferated so abundantly that lead research was often hampered by information overload.
The motto "The customer is always right" popularized by Marshall Field in the late 19th century may have helped turn his Chicago-based department store, Marshall Field & Company, into an entrepreneurial landmark. Today, consumer research appears to bear out this timeless phrase. Customer service and the customer experience are at the core of ultimate customer satisfaction. According to a 2016 Forrester report, "72% of businesses say improving customer experience is their top priority."
The future of the apparel business depends on manufacturers and retailers refocusing on the current needs of each critical consumer segment.
—Marshal Cohen, Apparel Industry Analyst
Businesses succeed when everyone is on the same page. To be more specific, when every department—from manufacturing to HR to finance to your sales team—can work from the same cloud-based enterprise resource planning (ERP) system, knowledge is shared, data-driven decisions are made, and innovation happens.
“Chasing profits and building a long-term profit model are two different things.” -- Lewis Howes, author, and entrepreneur
For any home, the kitchen and bathroom present more complex functionality demands than in any other room.
As a retailer, giving customers a great in-store experience is what drives your business. You hire personable, capable reps to provide the best possible service and keep your shop in top shape with displays designed to sell. You have a NetSuite CRM to help you synchronize your marketing, sales, and client relationships overall. You’re ticking all the boxes you possibly can, but it still doesn’t seem quite enough.
The most important thing that Amazon figured out from the start is that a seamless, online buying experience would be at the core of their success.
Everything is "Smart" these days...at least they claim to be. Smart phones, Smart cars, and Smart watches get the acclaim for being on the vanguard of Smart technology trends.
The manufacturing industry is drastically changing, as companies find ways to increase sales in manufacturing businesses. E-commerce is one solution that has become popular.
Channel management is among the greatest challenges a business can face. Keeping up with the demands of your dealers and distributors can place a lot of unnecessary strain on your inside sales reps, and staying up to date with the services of every distributor can get confusing, especially if it takes too long to be notified of service changes.
Technology has radically changed the manufacturing industry in recent years. Manufacturers used to source materials, manufacture, and sell products locally or nationally. And orders were taken by a sales team. This meant that orders arrived by telephone with your sales team who would manually create an invoice for the client and a fulfillment order.
Whether you’re a NetSuite user working in manufacturing, wholesale, retail, marketing, software, or service, at some point, it’s likely you’ll need to generate a quote for a customer. For one product, this might not be as big of an issue; however, for multiple products, configured items, bundles, kits, or something with complex pricing, being able to generate an accurate quote as quickly as possible is of utmost importance, not only to your bottom line but also to satisfy the customer.
If you’re a wholesaler, retailer, or business owner that sells products that aren’t configurable, you might not realize that a configure, price, quote (CPQ) solution can help you as much as businesses that sell more complex items. After all, your sales team has access to catalogs and spreadsheets for vendor information, pricing, item numbers (SKUs), and all the information they need on the floor, and you’re doing fairly well with the system you have in place. However, if it takes months to fully train your reps, and you often lose sales due to the time it takes to process quotes and orders, which often contain errors, then a CPQ solution is precisely the answer.
It is becoming increasingly difficult to create, nurture and maintain customer loyalty in the retail space. One reason for this is the explosion of online retail where customers can always find the cheapest product with just a few clicks. This may leave you questioning if customer loyalty is even worth all the hard work and financial investment.
The convenience and personalization of internet retail have drastically changed customer expectations for the whole retail industry. Having a nice product display is not going to be enough to compete in the Amazon-dominated retail space. Retailers are finding they must adapt to provide customers with a more personalized experience to survive.
Whether your dealer network is small or large, communication is key to a productive and profitable partnership. With so much information to share, crossed wires and missed correspondence become very costly occurrences. To avoid miscommunication, finding a way to streamline the connection between your business and your dealers is paramount to a mutually rewarding relationship.
As a business owner and a NetSuite user, you are always looking for ways to increase sales and revenue. This is exactly why you have NetSuite CRM, which is one of the most versatile tools at your disposal. However, having a reliable CRM is only half the battle; you need to eliminate errors in orders and quotes, reduce training time for sales reps, shorten sales cycles, and increase lead conversions and deal sizes. The best solution is to implement NetSuite configure, price, quote (CPQ) software that resolves all of these issues and more.
I know what you're thinking, "Amazon is HUGE, they're worth nearly $800B, how can I do what they're doing?".
But that's the wrong way to look at the problem. It's true that they have huge assets and can make anything happen. But they didn't always have billions, and it's the attitude that took them there that's interesting.
Competition has always existed in retail sales but nowadays the internet has changed who the competition is. Before the internet, a retail outlet might have competition from a similar store across town or in the next town over. It was easy to see what they had in stock, check their prices and focus your sales strategy on what that one other store was doing.
Transitioning your company from a traditional sales system to a modern CPQ system is not an undertaking to be attempted lightly. After all, you're not just going to download CPQ.exe, double-click, and expect to be up and running. A CPQ system is a transformative solution that is going to affect every department of your company from the upper management to the shop floor.
A poor customer service experience occurs when a client experiences a problem somewhere in the sales process. These are problems such as dealing with an order that was shipped with the wrong items, an incorrect quote or poor communication from a misinformed sales rep.
Receiving a request for a proposal is always a good thing, right?
It means someone is interested enough in your product to ask for a quote and it's key step toward closing a sale. If one request is good, then hundreds must be even better.
Unfortunately, this is not always the case.
Getting your customer to the checkout and making the sale is enough right? Of course not!
In the old days, manufacturing was a much simpler affair. You created an assembly line and cranked out the same product in huge quantities. It was, after all, Henry Ford who said of the Model T ford:
Technology has caused a huge shift in the way that companies sell their products. The invention of the internet suddenly opened up the world as a market to anyone that wanted to put up a website. Nowadays, of course, it is impossible not to have a website where your clients can at least see your range of products and even better purchase them.
Companies spend lots of money on marketing and advertising in order to get customers into their stores and visitors onto their websites. But getting someone into your store or onto your site is only half the battle. You need to sell them something.
You need to turn browsers into buyers.
Every business has a unique pricing strategy; however, sometimes sales reps might get carried away with giving discounts or forget promotions, such as warranties or BOGO offers. These errors can cause major problems with your revenue flow and overall customer satisfaction. In order to manage these problems in NetSuite, you need a NetSuite CPQ that will not only configure products, but also manage your pricing strategy.
"The longer a raw material or sub-assembly is sitting on the shop floor, the more likely it is to become obsolete or damaged. This is a cost that is normally borne by the manufacturer, an obvious profit leak." -- Industry Week
The days when popping down to the mall or the retail park big box store were the only retail options are long gone. Anyone buying something these days has the internet in their pocket and can purchase what they want in seconds. That doesn't mean that brick and mortar stores are dead. On the contrary, they have their place but only so long as they play their part in an integrated, unified sales system:
Producing a professional, accurate, and timely quote is an absolutely essential step to closing a deal.
All too often this is left to up the sales rep. He takes all the details from his notes and various email chains, then cross references the latest company pricing information, then formats that into a quote.
This process is a lot of work. It's slow. And it's prone to error.
We are all very familiar with cross-selling in the in the B2C world. This is where sales portals like Amazon and eBay will show a list of similar items labeled at “Customers also shopped for” or “People who viewed this item also viewed”.
The modern marketplace is dominated by choice. Clients are demanding more colors, features, accessories, materials, specifications - if you can think of an option someone wants it.
The manufacturing industry has unique difficulties in producing cost estimations and quotes for clients. This is due to the huge number of different variables that go into producing a price for the client. Your sales team likely has to take the following into account:
Operations managers face growing challenges in the modern manufacturing industry.
If you do not stay on top of these challenges, you will quickly fall behind your competitors.
In the past, operations managers co-ordinated and designed the various company processes and systems by walking around with a clipboard, talking to the shop foreman and typing up reports.
B2C selling has become highly competitive in every industry. Digital selling platforms have created countless ways to offer enhanced, Amazon-like purchasing ease. Retailers have discovered a need to invest resources towards improving the buying experience. Forward-thinking manufacturers are looking as far as their customers' customers for insight into restructuring their own sales strategies.
June 6, 2018 - FinancesOnline, a leader in online SaaS reviews, has recently released its annual Quality Awards & Certificates and Verenia CPQ is the proud recipient of the Great User Experience Certificate, an award earned by products that offer ease of use and well designed user interface. We are also a recipient of the Rising Star Award, a recognition given to SaaS products that are quickly becoming one of the top solutions in the industry.
Manufacturing is a particularly tricky industry when it comes to effective pricing strategies.
Have you dreamed about having software that shortens time spent in manufacturing sales training?
Want to train your sales team about products WHILE they learn the software?
Fortunately, with the interactive quality of today's selling software, you are no longer required to dedicate long hours towards complicated program training.
Your sales team can be trained in a way that allows your company to be on the cutting edge of the manufacturing industry without sacrificing quality, accuracy or an effective sales training program.
How have traditional sales practices caused problems for your manufacturing?