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parts and warranty

Parts and Warranty

Streamlining the Warranty Claims Process
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Managing a Parts and Warranty System

Many businesses lack a foolproof system to house warranty claims. While appearing to be a small issue, it can reduce productivity, increase customer dissatisfaction, and cause worse problems for your dealers and distributors. Some companies attempt to resolve the problem by manually updating spreadsheets to keep track of warranty information for every customer. This tedious practice takes up valuable time and results in a multitude of errors.

The Parts and Warranty system by Verenia allows you to move away from manual registration and make it available for your dealers and distributors online. The system is completely customizable and tailored to your business for all of your parts and warranty needs. You can tie parts and warranties back to placed orders. You can search by registered and unregistered products and customers, colors, inventory, and zip code. Best of all, Parts and Warranty is part of the same system in which you place your orders.

benefits of parts

Benefits of Parts and Warranty

  • Eliminates cumbersome spreadsheet-based warranty systems
  • Allows users to set up warranties for new or existing customers with ease
  • Users can view customer warranty information and export full claim history with one click
  • Powerful validations built into the rules engine keep the system error free
  • Streamlines and automates claims processes between dealers and distributors
  • Permits users to filter or label each warranty type by category, job description, or anything else relative to your business

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Free Ebook: The Hidden Costs You Are Not Tracking


Cut your sales costs in half.

Learn about the hidden costs most businesses aren't tracking and how you can cut them in half with our proven CPQ and ecommerce solutions.
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